Staffing & Expertise
All our
network, system administrators and support staff are well trained and experienced in
running networks that handle thousands of servers and network devices.
Minimum qualifications are Engineering / Masters in Systems
Integration / Computers with proper
certification in respective fields. A thorough back ground check is
conducted before recuirtment.
Apart from software / hardware
vendor based certification,
YBOX
certifications, one of the most rigours method in training and
evaluation in hosting industry also becomes a basis for assinging
roles. YBOX certifications are hosting / datacenter industry specific
and hence assures the exact industrial requirement to handle the
assinged role from day 1.
The entire team is based on
a Cellular Hierarchy to deliver faster solutions avoiding delays in
decision making. The entire team is well trained by in-house experts
as well as major network / hardware / software vendors. This allows us
to provide quicker solutions rather than trial and error methods.
Master Control
Facility
Our Master Control Facility monitors key
parameters of our virtual datacenter such as VLAN, Server Environment,
Network continuously. Over 300 samples of data are taken and any given
working time. These are continuously analysed and any deviated is
escalated with proper escalation procedure in place.
The Master Control Facility is operation 24 X7, 365 days. It is
secured by latest access control systems and have stringent security
norms with live facility monitoring, access control system etc.
Apart from the Master Control Facility, we also have dedicated
staff at each VLAN location assisting in day to day operations.
Read more about
Full
Automated Virtual Datacenter
Network and Security
Backbone Connectivity
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